Refund and Cancellation Policy for erp.mdpl.org.in

**1. Refund Policy:**

We strive to provide excellent service at erp.mdpl.org.in. If you are not satisfied with our services, we offer a refund under the following conditions:

- **Service Unavailability:** If, due to unforeseen circumstances, we are unable to provide the services you have paid for, a full refund will be issued.

- **Cancellation by Customer:** Refund requests for services canceled by the customer will be considered on a case-by-case basis, and eligibility will depend on the nature of the service.

**2. Cancellation Policy:**

- **Cancellation by Customer:** Users may request to cancel a service. However, cancellation requests are subject to approval, and charges may apply based on the progress or nature of the service.

- **Cancellation by erp.mdpl.org.in:** We reserve the right to cancel or suspend services if there is a violation of our terms of service or for other reasons. In such cases, eligible refunds will be issued.

**3. Refund Process:**

- Refund requests must be submitted in writing to [support@mdpl.org.in], including the reason for the request and relevant details.

- Refunds, when approved, will be processed within 5 business days through the original payment method.

**4. Contact Information:**

For any questions or concerns regarding our refund and cancellation policy, please contact us at [support@mdpl.org.in].